HATCH TOWN PRIVACY AND SECURITY POLICY

Privacy and Security Policy

Information on security and how we use information you provide on hatchutah.gov.

Privacy Statement

Hatchutah.gov is committed to providing you with excellent service. We respect your right to privacy, and have developed this Privacy Statement to inform you about our privacy practices for this website.

Questions about this Privacy Statement should be directed to clerk@hatchutah.gov. Please specify “internet privacy statement” in the subject line of your e-mail. If you do not receive a reply from us or if you believe that your inquiry has not been satisfactorily resolved, please contact us at 435-735-4364.

Overview

Privacy and security is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. The Town of Hatch is aware of and sensitive to the privacy concerns of visitors to our web site. We want to assure you that we do not collect personal information from you unless you provide it to us.

Please not that our site contains links to other sites. Hatch Town and hatchutah.gov is not responsible for the privacy practices, privacy statements or content regarding these other sites.

Information we Automatically Collect and Receive

Some information is automatically collected when you visit hatchutah.gov. As with many websites, we use server logs, cookies, metadata, and geocodes. This information does not identify you personally.

The information automatically collected may include, but is not limited to:

.             The domain name of your Internet Service Provider and/or your computer

.             The IP address from which you access our website

.             your browser type (e.g., Google Chrome, Internet Explorer, or Mozilla Firefox)

.             your operating system (e.g., Windows, Mac, Android)

.             the type of device you are using

.             the date and time you accessed our services

.             location data

.             the pages you visited, as well as any applications or forms used, and

.             The Uniform Resource Locator (“URL”) of the webpage that linked you to our Services

We do not collect this information to provide targeted advertising. We collect this information in order to help us better analyze and improve our online Town services. This information allows us to learn how many visitors we have, where they are coming from, and which of our services are of most interest to users. We analyze traffic to our services in various ways, including using third-party services.

Use of Cookies

We use “persistent cookies”

We use “temporary cookies” on some parts of hatchutah.gov, and such temporary cookies expire upon the end of the browsing session.

The use of cookies is a standard practice among internet web sites. Most internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. Rejecting and/or removing cookies, however, may lead to loss of functionality on selected pages requiring cookies to function fully.

Information We Gather from You

Personal Information

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing political opinions, religious or philosophical beliefs, health status, or sexual orientation. If you are simply browsing our site, we do not gather any personal information about you.

There are several ways in which you affirmatively provide us with, and consent to our collection of certain personal information.

User Submissions

Some of our online Town services allow users to submit suggestions, comments, or requests to us. This could be by emailing us, filling out an online form to provide comments and suggestions, or reporting a problem. This data may include personally identifiable information such as name and email address. We will use the information you send us to respond. We may also direct your message to another government agency that can help is addressing your request.

User Accounts

Some digital Town services involves the creation of user accounts. Creating an account may involve the submission of personally identifiable information. This could include a username, password, email address, mailing address, telephone number, full name, employment and training history, etc.

We do not use this information to send to commercial and marketing messages. We may use this information to provide you with government services.

Third-Party Services

The Town and elected offices contracts with third-parties for certain services, like

.             web traffic monitoring and website optimization

.             form submissions and workflow tools

.             financial transactions

Some user accounts created on contracted third-party systems may be linked with other third-party websites, such as social media networks. To link your accounts, you must provide your display name or user ID to those third-party websites. You may also be required to engage in an authorization process with each of those websites. We do not receive or store your password from those websites.

Whenever you use a third-party service, you are also agreeing to that service’s Privacy Policy.

What Happens After You Provide Personal Information

Our intention in collecting information is to provide users with smooth efficient online Town service experiences. However, because we are a government agency, there are a few important things to note.

Sending You Responses and Updates

We generally respond to any e-mail questions, requests for services, and other inquires that we receive. We may also retain this correspondence to improve our services, and website, and for other disclosed purposes. We may retain contact information so that we can send individual updates or other important information.

Information storage

Retention of records follows the Town’s records retention schedule. Retention timelines can vary depending on what kind of information you provide.

Sharing Information

We may share information or statistics with third parties or the public in an anonymous form that does not directly identify you. This would typically be done to assess an online Town service. No personally identifiable information would be released.

Additionally, if a user is having issues with an online Town service, we may share information with outside parties to the extent necessary to troubleshoot the issues or enhance the performance of the system.

Public Records

As a municipal government, Hatch Town is a public governmental body subject to Chapter 2, Title 63 of the Utah Code, the law entitled the Government Records Access and Management Act. If an appropriate request is made to the Town for information that is subject to disclosure under Chapter 2 and not made confidential elsewhere in the Utah Code, Hatch Town may be required to disclose the information requested, even if it may include your personally identifiable information. While Chapter 2 sets the general policies for access to government records in the State of Utah, other sections of the Utah Code as well as other federal laws also deal with confidentiality issues.

If We are Required to Disclose by Law

Under certain circumstances we may be required by law to disclose certain information to law enforcement authorities. Suspicious email, electronic threats, and any information on illegal activity will be provided to the appropriate authority.

Children’s Information

Our online Town services are intended for use by adults. We do not knowingly collect personal information from children under 13 years of age. However, we also do not try to determine whether a visitor is underage, therefore users should be aware that personally identifiable information submitted to hatchutah.gov. by minors will be treated as information given by an adult and may be subject to Public Records Request as controlled by Chapter 2, Title 63 of the Utah Code. If you are a parent or legal guardian of a child under the age of 13 who you believe has submitted personal information by use of our services, please contact us immediately.

Surveys

From time-to-time we may request information from residents and other constituents via surveys. Participation in these surveys is completely voluntary and the user thereof has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this website, and improving our services.

Our Security Procedures

We consider the protection of all personally identifiable information we receive from our website visitors as critical. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the internet, however, there is always some element of risk involved in sending personal information

Changes to this Privacy and Security Policy

The Town of Hatch may change this policy from time to time, and reserves the right to do so without notice.